We respect your privacy.
Updated 18/12/25

Privacy Policy

1. Introduction

Outdoor Nook Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or interact with our website.

By using this website, you agree to the terms of this Privacy Policy.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Address

  • Order and enquiry details

We may also collect limited technical information such as IP address, browser type, and device information for security and analytics purposes.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and customer service requests

  • Process orders and payments

  • Provide order confirmations and updates

  • Improve our website and services

  • Comply with legal obligations

4. Payments

Payments on this website are processed securely via Stripe.

We do not store or have access to your full payment card details.

5. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Analyse website usage and performance

  • Improve user experience

Cookies may be set by third-party services such as analytics or payment providers. You can manage or disable cookies through your browser settings.

6. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to:

  • Payment processors and service providers (e.g. Stripe)

  • IT and website service providers

  • Legal or regulatory authorities where required by law

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

8. Access and Correction

You may request access to, or correction of, your personal information by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Governing Law

This Privacy Policy is governed by the laws of Australia.

11. Contact Us

Outdoor Nook Pty Ltd

ABN: 39 658 125 341

40 Weston Street, Brunswick, Victoria 3056, Australia

Phone: 1300 001 196

Contact Us Page